Provider Connect
Contract providers submit their invoices / claims to Riverside University Health System – Behavioral Health through a web portal called Provider Connect. This portal can be accessed using the link below.
URL: https://providerconnect.netsmartcloud.com/riverside/login.asp
For questions and/or more information regarding Provider Connect, please contact:
ELMR Support
Phone: (951) 955-7360
Email: ELMRSupport@ruhealth.org
Fax: (951)955-7361
Riverside University Health System – Behavioral Health “ELMR” system (Electronic Management of Records) tutorial
Effective July 1, 2016, all Substance Abuse Prevention and Treatment Contract Providers will be able to access the County’s ELMR system after opening a Virtual Private Network (VPN).
Substance Use
Initial Contact for Substance Abuse Prevention and Treatment Contractors in regards to password resets, service authorizations, data entry, billing, practitioner enrollment and reports.
Substance Abuse Prevention and Treatment Administration
Phone: 951-782-2400
Address: 3252 Presley Ave, Riverside, CA 92507
Invoice Processing Unit / Program Integrity Forms
Contact: Barbara Borninkhof
Phone: (951) 358-4550
Fax: (951) 358-4792
Email: ELMR_PIF@ruhealth.org
Report Distribution System
Riverside University Health System – Behavioral Health electronic health record implementation team has developed a method to share reports with our Providers to enhance the availability of information. This method of receiving information is provided through a web-based report distribution system called the Report Distribution Solution (RDS). The RDS application is a secure, streamlined method to organize and deliver reports. In the RDS application, reports can be requested, viewed, shared, and saved to a local network or workstation. Once you are connected to the county intranet, from Internet Explorer access RDS with the following URL: http://Shakespeare.rcmh.local/RptSvr
- 6/30/15 MH Changes to Provider Connect
- 6/30/15 Substance Use Changes to Provider Connect
- Provider Connect Training Manual
- Substance Abuse Provider Connect Manual
- Substance Abuse Practitioner Enrollment for Provider Connect Req Form
- Provider Connect Reports
- ELMR Report Distribution System (RDS) Contractors
- 2016 ELMR BH Provider Billing User Guide
- 2016 ELMR SU Provider Billing User Guide
- 2016 System Requirements User Guide
- BH - Contractor Cost Report Instructions
- BH - FY19/20 Cost Report Training Presentation
- CR Behavioral Health Schedules FY19/20 (Jul-Feb)
- CR Behavioral Health Schedules FY19/20 (mar Jun)
- CR Substance Abuse Schedules FY19/20 (Jul-Feb)
- CR Substance Abuse Schedules FY19/20 (Mar-Jun)
- Provider Service Reconciliation Process
- SA - Contractor Cost Report Instructions
- SA - FY19/20 Cost Report Training Presentation
- TRAINING MATERIALS - Cost Report Schedule Example