Provider Connect
Contract providers submit their invoices / claims to Riverside University Health System – Behavioral Health through a web portal called Provider Connect. This portal can be accessed using the link below.
URL: https://providerconnect.netsmartcloud.com/riverside/login.asp
For questions and/or more information regarding Provider Connect, please contact:
ELMR Support
Phone: (951) 955-7360
Email: ELMRSupport@ruhealth.org
Fax: (951)955-7361
Riverside University Health System – Behavioral Health “ELMR” system (Electronic Management of Records) tutorial
Effective July 1, 2016, all Substance Use Contract Providers will be able to access the County’s ELMR system after opening a Virtual Private Network (VPN).
Substance Use
Initial Contact for Substance Use Contractors in regards to password resets, service authorizations, data entry, billing, practitioner enrollment and reports.
Substance Abuse Administration
Phone: (951) 782-2400
Email: awebb@rcmhd.org
Fax: (951) 358-4792
Invoice Processing Unit / Program Integrity Forms
Contact: Barbara Borninkhof
Phone: (951) 358-4550
Fax: (951) 358-4792
Email: ELMR_PIF@ruhealth.org
Report Distribution System
Riverside University Health System – Behavioral Health electronic health record implementation team has developed a method to share reports with our Providers to enhance the availability of information. This method of receiving information is provided through a web-based report distribution system called the Report Distribution Solution (RDS). The RDS application is a secure, streamlined method to organize and deliver reports. In the RDS application, reports can be requested, viewed, shared, and saved to a local network or workstation. Once you are connected to the county intranet, from Internet Explorer access RDS with the following URL: http://Shakespeare.rcmh.local/RptSvr
- 6/30/15 MH Changes to Provider Connect
- 6/30/15 Substance Use Changes to Provider Connect
- Provider Connect Training Manual
- Substance Abuse Provider Connect Manual
- Substance Abuse Practitioner Enrollment for Provider Connect Req Form
- Provider Connect Reports
- ELMR Report Distribution System (RDS) Contractors
- 2016 ELMR BH Provider Billing User Guide
- 2016 ELMR SU Provider Billing User Guide
- 2016 System Requirements User Guide
- BH - Contractor Cost Report Instructions
- BH - FY19/20 Cost Report Training Presentation
- CR Behavioral Health Schedules FY19/20 (Jul-Feb)
- CR Behavioral Health Schedules FY19/20 (mar Jun)
- CR Substance Abuse Schedules FY19/20 (Jul-Feb)
- CR Substance Abuse Schedules FY19/20 (Mar-Jun)
- Provider Service Reconciliation Process
- SA - Contractor Cost Report Instructions
- SA - FY19/20 Cost Report Training Presentation
- TRAINING MATERIALS - Cost Report Schedule Example